HAAS FACTORY OUTLET
AUSTRALIA
Haas Factory Outlet – Australia (A Division of Alfex CNC Australia) is a distributor for Haas Automation, the largest machine tool builder in the United States. Haas Automation manufactures a full line of CNC vertical and horizontal machining centers, CNC lathes, rotary tables, mini mills, super mini mills and 5C indexers. Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.
Commitment to Quality
Alfex CNC was established in 1978 with the primary goal and a strong commitment to not only offer the finest machine tools available at that time, but to also back them with some of the best support in the machine tool industry. With nearly four collective decades in the machine tool business, Alfex CNC’s staff has the knowledge, equipment and resources to help our customers determine their needs and the commitment to service the selected product. We have been selling Haas machines for over three decades and have over 1,000 Haas machine installations.
Our Pledge
- Service our customers in an efficient, timely and excellent manner to assure a continuing, long term, relationship.
- Represent Haas Automation with the best and most efficient sales and service professionals.
- Always strive to achieve the highest standard in all that we do.
Serving Australia
Alfex CNC’s service personnel are continually going through comprehensive training to keep up with the ever-changing technology of today’s machine tool market. We currently have 5 Haas certified service engineers and another 2 being locally trained before visiting the factory for training and certification.
- Fully stocked service vans
- Factory trained service technicians
- Continual training and service updates via the internet
- Factory specified tooling; inspection tools, vibration analysers, belt tension meters, ball bar analysis tools
- 90 percent first call completion
- Over $1M in consigned service spares
WHAT IS AN HFO?
HAAS FACTORY OUTLETS (HFOS)
To provide the most thorough local sales, service, and support in the industry, Haas Automation, Inc., the largest machine tool builder in America, has established a worldwide network of Haas Factory Outlets (HFOs). These locally owned and operated HFOs provide dedicated sales, service, and training exclusively for Haas products, while delivering a consistent, professional corporate image and high-quality experience for the customer at the local level.
LOCAL KNOW-HOW, LOCAL ATTENTION
“We want to provide the best of both sales and service,” says Gene Haas, President of Haas Automation. “Our HFOs are independently owned and operated to provide the local attention our customers deserve. They offer a professional atmosphere where end users can test-drive Haas products and see the latest technology. Customers can expect the same high level of service from each and every outlet, regardless of location. Each HFO will still be unique, though, because it retains the local know-how and relationships that have been built up over the years by the local distributor.”
